What Should Security Guards Do When They Witness a Crime?

When you're a security guard, you're likely to encounter all sorts of situations—some routine and some that could really shake you to your core. You know what? Witnessing a crime in progress is one of those times when your training and instincts need to kick in. So, what should you actually do?

The right answer is simple but critical: Call emergency services. Think of it as your first line of defense—without this crucial step, things could spiral out of control quickly. It’s essential to ensure that law enforcement or medical assistance can reach the scene without a moment's delay. By notifying the authorities, you’re not just being a good samaritan; you're actively contributing to the safety of the situation.

Now, sure, the adrenaline rush might tempt you to rush in and resolve the issue yourself. But here's the thing: engaging suspects directly is a high-risk move. It can escalate tensions and put you, the innocent bystanders, and even the suspects in real danger. Instead, your training should guide you to maintain a safe distance. From here, you can continue to observe and gather details that you can relay to the authorities as they arrive. Imagine the difference it could make to say, “Hey, I saw a tall guy in a red jacket run that way,” instead of running around aimlessly.

Also, let's not forget about the paperwork—or rather, the documentation. When you call emergency services, you're helping to create a report that can be crucial for any investigations or legal actions that might follow. This is one of those behind-the-scenes things that doesn't get a lot of attention, but it matters. It can be the difference between justice and letting a criminal slip away.

But of course, some folks might think negotiating with suspects could work. I mean, who wouldn’t want to try to stop a crime in the moment, right? But let’s be honest, that could blow up in your face. You’re not a hostage negotiator; you’re there to maintain safety, not dive into a negotiation that could lead to confrontation.

And then there’s that ever-tempting option to run for cover. While instinct might scream for self-preservation, being tucked away somewhere safe won't help anyone else dealing with the ongoing situation. The best action for a security guard in this scenario is always to stand firm—mentally, if not physically—and ensure that the correct response protocol is followed.

Remember this: the goal is to keep everyone safe and let trained professionals handle the matter. Engage with the scene as an observer, ready to provide details, but always keep your wits about you. There's no shame in doing your job the right way—that’s what makes you a professional.

So next time you're faced with a tricky situation as a security guardian, just remember: it’s all about calling in the right help and keeping an eye out for those details. It’s how you make a real impact in moments of crisis, all while keeping yourself and others safe. Your actions can be pivotal. Stay vigilant!